General conditions of sale
Conditions of reservation:
- the total payment has to be made at the hotel.
- The stays are only guaranteed by deposits whose amount corresponds to 30% of the total amount of the stay (with a minimum of one night). In the event of reservation in the categories duplex or penthouse as well as for long stays (from 7 nights), a 50% deposit is requested on reservation. The balance of the stay will be payable no later than 15 days before arrival in order to definitively guarantee the reservation and will not be reimbursable in the event of cancellation or a shorter stay.
: to pay for your stay, the hotel accepts cash, travellers cheques and the following credit cards: Visa, Eurocard, Mastercard, Diners, American Express.
The tourist tax for the city of Cannes is an extra charge of EUR 1.60 per person and night.
- except for reservations of the duplex and the penthouse, the hotel undertakes to refund the amount received in the event of written cancellation at least 24 hours before the arrival date in low season, two days during the mid-season and seven days during the high season.
- Any no-show is invoiced and not reimbursed. Without any response by the guest, this will result in an automatic cancellation of the reserved stay.
- The guests are reminded that in accordance with Article L. 121-21-8 12 of the French Consumption Code, they do not have the right of withdrawal in accordance with Article L. 121-21 of the Consumption Code. The conditions of sale of the reserved rate specify the terms of cancellation and/or modification of the reservation.
- Upon arrival you will be asked to present a credit card for which we will make a “pre-authorisation” equivalent to the amount of the stay. You can also make a prepayment in cash.
- In the event of early departure, the amount of the initial stay will be invoiced totally, by way of indemnification.
Check-in and check-out time:
we will do everything possible for your room to be available as soon as possible. However, the rooms are available on the day of arrival from 3.00pm and must be cleared on the day of departure before noon. Any room occupied after this time will be charged.
Use of the WiFi :
the hotel is equipped with a free-of-charge WiFi network. The use of this connection involves the prohibition of any illegal downloading.
the configuration of Villa Garbo allows only the installation of a sofa bed in the apartments with one deluxe room and for the children of less than 12-years.
we are sorry that we cannot accept our friends, the animals, at the hotel..